Live remote help
With our live remote-assistance tool, a member of our MedAppz Team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. Your session is completely secure with proprietary compression technology and 128-bit AES encryption.
A member of our Customer Care Team will talk with you first to determine the nature of the problem and to help you with the solution. Call 1-877-MedAppz to be directed to the appropriate MedAppzTeam Member for assistance.